1. Introduction
Runapy (“Company,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web admin portal and mobile application (collectively, the “Service”).
2. Information We Collect
Information you provide
- Account details: name, email address, password.
- Club information: club name, logo, event details.
- Billing information: processed and stored by our merchant of record, Paddle. We do not store credit card numbers.
Information collected automatically
- Device information: device type, operating system, browser type.
- Usage data: pages visited, features used, timestamps.
- Push notification tokens (for delivering notifications you opt into).
3. How We Use Your Information
- To provide, maintain, and improve the Service.
- To process transactions and send billing-related communications.
- To send push notifications you have opted into.
- To respond to support requests.
- To detect and prevent fraud or abuse.
4. Sharing of Information
We do not sell your personal data. We may share information with:
- Paddle — our merchant of record for payment processing. See Paddle's Privacy Policy.
- Supabase — for database hosting and authentication.
- Expo / Apple / Google — for push notification delivery.
- Service providers who assist us in operating the Service, under strict confidentiality agreements.
- Law enforcement or regulatory bodies when required by law.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us.
6. Security
We use industry-standard measures including encryption in transit (TLS), row-level security in our database, and secure authentication. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing of your data.
- Data portability.
To exercise these rights, email us at the address below.
8. Children's Privacy
The Service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it promptly.
9. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice.
11. Contact
Questions or concerns? Email us at support@runapyhub.com.